Every action your team takes reflects on your company, your client, and the federal mission you support.
The GovCon Delivery and Performance Handbook helps government contracting (GovCon) employees understand what success looks like in the federal environment — how to communicate effectively with government clients, protect sensitive information, stay within scope, and represent their company with professionalism.
Employers can download the handbook in a customizable format for free and add their own company logo before sharing it with employees.
Use it to:
As a new-hire onboarding tool for staff working on federal contracts
As a refresher for on-site teams who interact daily with government clients
As part of internal training and compliance programs to reinforce professional standards
Provide your teams with clarity and confidence so they can represent your organization—and your mission—with excellence.
A clear, plain-language handbook covering:
How to operate professionally inside a federal agency
What contractors can — and can’t — do under government direction
How to manage scope, communication, and documentation
Protecting PII, CUI, and sensitive data on client systems
Timekeeping discipline and ethical billing
Representing your company positively on-site
Navigating difficult situations and maintaining composure
Bringing ideas forward the right way—within the contract
All ending with actionable Delivery Tips
— Director, Small GovCon Consulting Firm