Federal MI/Stakeholder and Client Communication

  • Free

Stakeholder and Client Communication

  • Course
  • 8 Lessons

This course helps new and midlevel managers in government contracting navigate the daily challenge of communication. Learn how to manage upward to corporate, outward to government clients like CORs and COTRs, and downward to your own team. We cover how to keep messages clear, avoid misunderstandings, and represent your team effectively while staying calm under pressure.

Contents

Stakeholder and Client Communication

This course helps new and midlevel managers in government contracting navigate the daily challenge of communication. Learn how to manage upward to corporate, outward to government clients like CORs and COTRs, and downward to your own team. We cover how to keep messages clear, avoid misunderstandings, and represent your team effectively while staying calm under pressure. It is about making communication feel less like a juggling act and more like a leadership tool.

Objectives:

  • Equip new and mid-level managers in government contracting with essential communication skills.

  • Teach how to manage communication.

  • Ensure clarity in messaging and reduce potential misunderstandings.

  • Strengthen the ability to represent the team professionally and confidently.

  • Develop composure and calmness under pressure in high-stakes environments

CO, COR, and COTR, Who's who
Running effective Client Meetings
Communicating Risks Early
Understanding your clients world
Pushing Back on Out of Scope Requests
How to Escalate Professionally
Dealing with Difficult Customers
Dealing with Incompetent CORs